TERMS & CONDITIONS

UPDATED ON THE 14TH DECEMBER 2017

TERMS & CONDITIONS

  1. Check-In / Check-Out:

    Check-In from: 15:00 Check-Out from: 11:00

     

  2. How to Find Us:

    From the M6 exit junction 26 onto M58, exit M58 junction 3 onto A570 towards Southport, follow A570 into town centre at the T junction take right onto A565.

    At next main traffic lights take left up to the Promenade, at the lights take a right the hotel can be found on left-hand side, to reach the car park drive past the hotel and Convention Centre, next road on your left brings you behind both of the buildings where the car park can be found underneath the hotel.

    Car parking is available on a first come first serve basis and offered as a complimentary service to guests that book direct with the hotel or via the hotel website. Alternative car parking can be found adjacent to the hotel for a daily charge of £5 per day.

     

  3. Cancellation Policy:

    All cancellations must be made by 4pm on the day prior to your arrival day (i.e. 24hrs in advance). Any cancellations made after this time will be subject to a charge equal to the value of one nights’ accommodation. Cancellations and amendments can be made direct with the hotel by telephone 01704 516220 or email reservations @ ramadaplazasouthport.co.uk. Advance Purchase bookings made will require payment to be taken at the time of booking on a non-refundable basis. Non- arrivals will be subject to a charge equalling the value of one night’s accommodation remainder of the booking will be released. We reserve the right to cancel your booking at any time.

     

  4. Pet Policy:

    We accept guide dogs into our property when prior notification is received.

    We welcome your feedback to help us continuously improve if you have any comments please  phone: 01704 516220 or email: reservations @ ramadaplazasouthport.co.uk