Meet Nicky, our Sales Director


For our final people story of 2018, we are shouting about Nicky, Sales Director. Nicky is our longest serving employee within the Hotel, she has been here for over 10 years, joining the team before the Hotel had even opened! Working in Hotels since the age of 15, Nicky has worked in a number of different areas including Restaurant, Banqueting, Housekeeping, Reception, Sales and Reservations.

Finding her passion in Sales, Nicky has built up an impressive Sales team within the Hotel, which has now expanded across the Waterfront following the takeover of the Southport Theatre and Convention centre in June 2018. She has created a fun, vibrant and welcoming office, where there’s always chocolate on offer and bells ringing to celebrate sales.

Following the takeover of Bliss in December 2016, Nicky helped implement a new set of values to promote the Bliss Culture across the site. She is a truly positive Manager, spreading the Bliss Love throughout the teams and encouraging everyone to carry out our Bliss values.

When she’s not working, her love outside of work is running, and this year to date has run an impressive 700 miles, her target by 31st December to reach 750 miles, all to support a local charity. Nicky is forever trying to encourage her colleagues to join in with her, and even organised a 24-hour staff relay around the Marine Lake in July this year, bringing the team together and helping employees to run distances they never thought they could. Nicky is pictured with Rick, her now husband who she also met working here.

What do you most enjoy about working in the hospitality industry?

I love making customers happy, passing on positivity and creating experiences for people. The team spirit within a hospitality business is like no other and is such a great place to work.

Where do you see yourself in 5 years’ time?

Looking after the Sales for our future group of Bliss Hotels!

What’s your most memorable moment in the 10 years you’ve worked here so far?

Definitely winning hotel of the year at the Liverpool City Region Awards, it was such an amazing achievement and one I’ll never forget.

We firmly believe that Nicky’s career will continue to evolve in the years ahead. Keep your eyes peeled for more updates on our fantastic team members like Nicky, and keep informed of job opportunities that may become available, by joining our Bliss Life Facebook page